LandesFull-timeHouston, TX (in office)Monday–Friday, 8:00am–5:00pm
About this role
We are looking for an organized, friendly Customer Service Representative to support our promotional products customers from order to delivery.
What you will do:
- Answer customer calls and emails and respond quickly and clearly
- Build quotes and enter orders accurately in our order system
- Track orders through production and shipping, and get ahead of problems
- Coordinate with our warehouse, production, and sales teams
- Keep customer records and order notes current
What we are looking for:
- Clear written and verbal communication
- Strong organization — you can juggle many open orders without dropping one
- Comfort with email, spreadsheets, and learning new software
- Customer service, inside sales, or order entry experience preferred
- Bilingual English/Spanish is a plus
Why Landes:
- Stable, family-owned company operating in Houston since 1971
- Real ownership of your accounts, not a call-center script
- Direct access to leadership — small company, short decisions